Systems & Automation for Service-Based Businesses
We teach service business owners how to set up GoHighLevel and install real automation so inquiries get answered in 60 seconds, jobs get scheduled, and your business can grow without you doing everything manually.
Meet Your Mentors
Trusted by service business owners building real systems
Built for Service-Based Businesses
Whether you clean homes, cut hair, maintain lawns, or fix pipes, you face the exact same bottlenecks: pricing, follow-up, hiring, and operations.
Cleaning Companies
Square footage pricing matrix, automated quoting, cleaner dispatch workflows, and quality inspection scorecards.
Lawn Care & Landscaping
Route density optimization, recurring monthly billing setups, equipment maintenance logs, and commercial contract bidding templates.
Hairstylists & Salons
Deposit systems to end no-shows, automated re-booking sequences, chair rental agreements, and product markup formulas.
Plumbers & Home Services
Missed-call automated response, emergency dispatch pipelines, tiered option pricing, and parts margin calculators.
Photographers
Automated inquiry triage, digital contract signing, milestone retainer collection, and gallery delivery workflows.
Other Local Service Businesses
Pressure washers, auto detailers, pet groomers, pest control operators, and painters. If you sell services to humans, our architecture works.
“The same systems work across service businesses.”
Most Service Businesses Stay Stuck for the Same Reasons
You didn't start a business to work 70 hours a week answering calls while exhausted. Here is what is keeping you trapped:
Inconsistent Leads
One week you have more inquiries than you can handle; the next week the phone is dead. No predictable marketing engine.
No Follow-Up Systems
Over 60% of leads buy from whoever responds first. If you're on a job, you lose thousands of dollars in lost quotes.
Undercharging / Weak Pricing
Guessing prices based on competitors instead of true labor burden, vehicle costs, taxes, and healthy 40% margins.
Owner Doing All the Work
You are the technician, the receptionist, the bookkeeper, and the complaints manager. If you get sick, the revenue stops.
No Real Operations or Automation
No written checklists for staff. Jobs are done inconsistently. Clients complain and you have to personally redo the work.
The Tenacity Solution
We install proven SOPs, automated response pipelines, and crystal-clear pricing calculators so your business runs on rails.
What You Get Inside Tenacity Academy
Our community is primarily focused on teaching service business owners how to install systems and build automation using GoHighLevel—free snapshots, weekly mentorship, and real peer support for just $47/month after your 7-day free trial.
1. Live Trainings & Replays
Weekly live sessions with Katrina and Tameka. We dive into real automation setups, systemizing your workflow, and troubleshooting your bottlenecks live.
2. GoHighLevel & Automation Training
Our core training: step-by-step guidance on setting up pipelines, automated follow-up, missed-call text back, review requests, and booking funnels. Plus free pre-built snapshots ready to load.
3. Operations & Systems
Learn core operational principles, structured workflows, and clean handoffs. Gain clarity on how to eliminate chaos and establish daily operational flow in your service business.
4. Hiring & Team Systems
Practical frameworks and hiring templates to help you interview, screen, and onboard assistants or crew members with clear expectations.
5. Business Foundations
Essential pricing principles, margin awareness, and financial fundamentals to help you stop undercharging and run your business like a confident operator.
6. Community & Accountability
Surround yourself with fellow service business owners inside Skool. Share wins, ask questions, exchange insights, and stay accountable to systemizing your business.
No contracts. 7 days 100% free, then $47/mo. Cancel anytime with 1 click.
How It Works
We took all the guesswork out of systemizing your service business.
Start Your Free 7-Day Trial
Create your account in under 60 seconds. You immediately gain full unhindered access to the private Skool group.
Get Immediate Access to Tools & Vault
Unlock our library of SOPs, calculators, video tutorials, hiring funnels, and introduce yourself to the community.
Install Systems & Automation
Follow the implementation roadmaps to plug automated follow-up into your business and reclaim hours each week.
The Tool We Recommend for Service Businesses
Our recommended all-in-one CRM helps service business owners capture leads, automate follow-up, book jobs, and run operations in one place. Never lose a lead to voicemail again.
What Service Business Owners Are Saying
Real graduates, verified student certificate ceremonies, and snapshots posted inside our community.
Real Business Owners. Real Systems. Real Certificates.
Service business owners gather in our hands-on workshops and digital masterclasses to build real pricing structures, automate lead follow-up, and create operational stability.
Celebrating Our Workshop & Academy Graduates
Kingdom Cleaning Solutions
Tenacity Academy Cleaning Business Master Class Workshop 2024
Maids of Macon
Tenacity Academy Master Class Graduate
De-Lance Janitorial & Commercial Cleaning
Master Class Workshop Graduate
Hanique Cleaning and Company LLC
Master Class Workshop Graduate
Assured Comfort Cleaning Service
Master Class Workshop Graduate
Plush Cleaning Service LLC
Tenacity Academy Master Class Workshop Graduate
"Tameka helped me configure automated quotes and cleaner checklists. Now quotes go out instantly and my cleaners know exactly what to do."
Marcus V.
Cleaning Company Owner
"Katrina's pricing formula showed me where my money was leaking. The SMS reminders eliminated no-shows and doubled my net profit."
Danielle R.
Hairstylist & Salon Studio
"We presented the exact commercial bid matrix from the vault. The property manager told us it was the clearest bid they ever received."
Darnell & Keith
Lawn Care & Landscaping
"I was always missing customer calls when working under sinks. The missed-call text automation captures those jobs automatically."
Corey T.
Plumbing & Mechanical Services
"Hiring was my biggest stress. With Tenacity Academy's interview scorecard and training SOPs, my cleaners operate without me."
Elena P.
Residential Maid Service
"No more chasing clients for invoices or signatures. The customer onboarding workflow is completely hands-free now."
Alicia M.
Photography & Creative Studio
Inside Our Skool Community: Real Unsolicited Student Wins
Live screenshot posts from active members taking action, sending cold outreach, booking walk-throughs, and signing Airbnb & commercial contracts.
Cold Emails Are Working 🔥 Got 3 Positive Responses Today
Quick win!! Started sending cold emails to real estate agents and received 3 positive replies so far.
FB DM — 25 STR & Airbnb Contracts for ZERO Ad Spend!
Not including my property mgr with 25 STR & Airbnb which we started yesterday. How much did I pay? ZERO! Do what our leaders said and be consistent.
My First AirBNB Walk Through Today
First walkthrough for an AirBNB short term rental situation — 3 bedrooms, 2 baths, 1,292 sq ft in Kansas.
Real Service Businesses in Action
Systems and automation allow your crews, stylists, and technicians to deliver 5-star quality consistently while you direct operations from anywhere.
Want Us to Build the Systems For You?
Diamond Business In A Box is our done-with-you program where we build the systems, automation, and infrastructure with you. We write your custom SOPs and build out your automated CRM funnels.
Stop Guessing. Start Systemizing.
Join Tenacity Academy Today.
Service businesses run on systems, not sleepless nights. Unlock immediate access to our proven SOPs, pricing tools, and live mentorship right now.